Thank you for the images; they are helpful.
Did you download the aiStarter software to the default C drive folder? What you are seeing could be the result of downloading aiStarter to the wrong location. Here is where the software should have installed on a Win10 laptop.
Is this where your aiStarter.exe file is located? The setup software won't find the emulator support if it's in a different location.
The first message you see (with the black background) is correct. That is good.
The advice here Help Connecting the Emulator might help.
Have you installed any virus checker since the last time the emulator worked?
Try the advice in the link and let me know if it helps get the emulator working.