recently made an app and ran into this issue. this didnt really occur in the companion app but the apk version and i dont understand why?
what should i do? ive tried reuploading the jpg but it still keeps happening
Post the aia.
ive read the instructions, and i wouldve already done it, BUT i cant due circumstances. a general answer to this condition will do.
the error still occurs even after i have removed the jpg image from the app entirely.
Well did it, or didn't it ?
Some things to look at:
- Image corrupt ?
- Image name possibly a "reserved" or unacceptable word (we don't know, you hid the name?) ?
- Where in the app do you reference this image? Check all references.
To really check this out, someone may need to look at your project aia. You can private message the file to a PowerUser, who may take a look. @Anke has offered, I am happy to help also.
it didnt
the error did not occur when running on companion app but occurs when its an apk.
i had no idea i could do this, sending the file to you.
By looking at the aia (from private message), we did the following two things to resolve the image error issue:
-
the image file in question was being used as the app icon. This may have been OK, but was resized to 512x512 in any case, from a larger square size
-
the image file was also being used as an icon for the itoo notificationIcon. Not possible to use normal image files for these notification icons (see documentation in itoo topic). Removed that image and replaced with one of the specified notification icons.
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