My app companion won't connect?

Hello, I try using the Ai companion app to scan the QR code but whenever i do it stays on 20% and then it says "The companion has disconnected" its been doing that for a couple of weeks now I try doing it without and without Wi-Fi and nothing happing, it would be amazing if you could of me out to test my app. Thank you!!!!

Try to use...

I see in the upper right corner of your screenshot you are using a school email account.

I recommend exporting all your projects as .aia files, and trying another non-school (gmail) account from home.

This would rule out any local network problems at your school.

See the Schools section of

for what ports and network addresses your school network administrators should leave open.

Clear data of your chrome or try to remove install the Chrome or try to update if any.

This will helped me in past and also may works for you.