CloudDB error w/AI2 Companion Testing - is MIT Redis server down?

Our non-profit has a competition going on right now. Today every time, every participant that tried to connect their app to the MIT AI2 Companion and sign-up or login to the app received an error "CloudDBError: java.net.SocketTimeoutException: Read timed out"

The participants all have a login/signup screen to get into the app. The apps were all working earlier today. Tonight every participant that came to the help session had the same message.

Also when I would import their .aia file for testing, many times I received a "bug issue, report" pop-up.

What is up? Is the MIT RedisServer down? Our participant apps are due to be submitted by Monday, hoping this is fixed quickly.

Confirmed.
Getting read timeouts.
Assigning to @jis

In the meantime, maybe try TinyWebDB instead?