Component PLAYER compability with SAMSUNG GALAXY FOLD 6

MIT App Inventor Help
1

Hello,

I´m developing an app to play sounds and music in accordance with a sequence. in the first versions, I was using the SOUND component but with some problems with long files.
So , I changed it with PLAYER component. Since that , it´s working well in all the devices I have tested but SAMSUNG GALAXY FOLD 6...

Any idea how i can solve it?
Note: the app appears in GOOGLE PLAY CONSOLE as compatible with this device.
Thanks

2

Well you haven't supplied even a smidgen of a clue that would help us to help you.

However, have you tested other Samsung phones? If they are OK, then you could ask Samsung Technical Support what technical difference there is between the sound systems.

3

Thank you for your answer. YES, the app is working over S9, S22, S23 and S24 Samsung Galaxy phones, NO in the SAMSUNG GALAXY FOLD 6

4

Use logcat to find out what's going on

It might be easier to exclude that device in Google Play

As a test you also could try the player extension App Inventor Extensions: Audio Player | Pura Vida Apps

Or try the exoplayer extension

Taifun

5

What exactly does not work on this device?

I have a lot of audio apps in the Play Store since 2013. Since 2022, my apps have also been installed on Samsung Galaxy Z Fold models (Fold 4, 5, 6). If there were any problems with the Player component there, I would have known about it long ago.

No sound, maybe this helps:

6

Thanks for your replies. problem solved...

Nothing related with the PLAYER or SOUND. The problem was coming due to the phone unable to load the picture asocciated with the bottom colling the PLAYER.

Sorry for your time

Thanks a lot

7

Then you should ask your question(s) more precisely and adapt your topic accordingly.

8

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.